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The ONLINE TOBACCO RIGHTS ASSOCIATION was formed to bring a standard of service to the online tobacco industry. All members adhere to a code of customer service that is industry leading. If you are a consumer you will want to look for the OLTRA seal at your favorite online tobacco shop to guarantee service and security. If you are an online tobacco vendor you should consider all of the benefits of becoming a member of OLTRA. By patronizing an OLTRA member site you are assured of the following guaranteed benefits:
Secure Online Ordering
A clearly stated refund/exchange policy
Confidential Customer Information
Accurate product identification
Clearly stated company contact information
Live customer support
Business hours listed on the site
Approved age verification system
OLTRA members forbid purchases made with the intent for resale
OLTRA members MUST abide by a 21 and over purchasing age, no exceptions


 

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